Privacy policy

Data controller

The IntiFlex website is published by Inti Sud, a société par actions simplifiée (SAS) with a share capital of €40,000, registered with the RCS de Marseille under number 107 827 446 (SIREN), whose registered office is located at Hôtel technologique, 45 rue Frédéric Joliot-Curie, 13013 Marseille, France. Inti Sud is represented by its President, Mr Paul Thomas Desessarts.

For any question relating to your personal data or to exercise your rights: dpo@intiflex.fr.

Data collected and purposes

Depending on how you use the website and our services, we process:

• the information you send us (contact form, sign-up to a service, email exchanges), in order to respond to your requests and follow up our business relationship;
• technical connection data, for the security and proper functioning of the website;
• the data needed to provide the services requested, including energy data where it relates to a natural person;
• public professional information, as part of our market and regulatory monitoring.

We ask you not to send sensitive or unnecessary data.

Legal bases

Depending on the case, our processing is based on the performance of a contract or of pre-contractual measures, our legitimate interest (responding to your requests, securing the website, maintaining our business relationships), a legal obligation or your consent, which you may withdraw at any time.

Retention periods

We keep data for as long as needed for the purpose pursued, then for the applicable statutory limitation or archiving periods. Contact data are deleted or reviewed no later than three years after our last exchange; technical data are kept for a limited period. At the end of these periods, the data are deleted or anonymised.

Recipients

The data are accessible only to authorised persons at Inti Sud and, where necessary, to technical service providers (hosting, email, management tools), acting on our instructions in accordance with Article 28 GDPR. They may be disclosed to the authorities where required by law and, for the data of a service, to the customer concerned by that service.

Some providers may process data outside the European Economic Area; such transfers are then covered by the safeguards provided for by the GDPR (the European Commission’s standard contractual clauses or an adequacy decision).

Your rights

You have the right of access, rectification, erasure, restriction, objection, portability where applicable and, where processing is based on your consent, the right to withdraw it. You may also set out instructions regarding what happens to your data after your death.

To exercise your rights: dpo@intiflex.fr, specifying the subject of your request; we respond within one month and may ask for reasonable verification of your identity. You may also lodge a complaint with the CNIL, 3 place de Fontenoy, TSA 80751, 75334 Paris Cedex 07.

Cookies and trackers

The website does not place any cookies on its visitors’ devices and does not use any advertising trackers or audience measurement tools: no consent banner is therefore required. If non-essential trackers are added in the future, this policy will be updated and your consent will be obtained beforehand.

Security and updates

Inti Sud implements appropriate technical and organisational measures to protect your data. This policy may be updated; the date of the last update appears at the top of the document.